Refund Policy
Return and Refund Policy
At 80rosegarden, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied, we offer an instant return and refund policy to make your experience as smooth as possible.
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Instant Return and Refund on Damaged Cakes
No more worries about shaky or damaged cakes. We offer an instant return and refund policy for damaged cakes. Simply check the cake upon delivery, and if you find it damaged, you may return it to the delivery person immediately. We guarantee an instant refund on such returns.
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Return Policy for Other Courier Packages
For other items, please follow these steps to initiate a return:
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Eligibility: To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
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Initiate a Return: Contact our customer support team via email at contact@80rosegarden.com or by phone at +919999008682. We will provide detailed instructions on how to return your item.
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Inspection and Approval: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
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Refund Processing: If your refund is approved, it will be processed to your original method of payment within 3 business days.
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Important Notes
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Shipping and Handling Charges: Please note that we do not refund any shipping or handling charges. You will be responsible for the cost of return shipping.
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Defective or Damaged Items: If you receive a defective or damaged item, contact us immediately. We may require photo evidence of the damage or defect to arrange for a replacement or refund.
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Right to Refuse: We reserve the right to refuse a return or refund if we believe the item has been used, damaged, or is not in its original condition.
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If you have any questions about our return and refund policy, please don't hesitate to
contact us.